Frequently Asked Security Questions
Here at ASG security, we have attempted to bring the most commonly asked questions regarding the security services we provide together. However it may not answer all your questions, so please feel free to get in touch and we can answer them for you. So in no particular order:
Realistically, how quickly can you have a Security Guard at the location I need?
If it is within the areas that we operate (click here), then normally 24 hours notice is required.
What is the training and vetting process for your Security Guards?
All Security Guards have to have completed SIA Approved training and be issued with an SIA Badge before they can apply to be an ASG security Guard. When they apply their application is background checked to the BS 7858 standard.
I do not know how long I will need the Security Guard, how flexible can you be?
ASG security fully understands that flexibility is the key and that if you hired a Security Guard for 8 hours we appreciate that this could go to 10 or 12 hours depending on circumstances and we could accommodate this.
What guarantee do we have that someone will actually turn up?
We are an SIA Approved Contractor and Security Guards from ASG not turning up once or twice would jeopardise that, and damage ASG’s reputation and future business. It is in everyone’s interest that we deliver a high-quality service at all times. All ASG Security Guards have a proven track record of being punctual and professional.
What parts of the UK can we cover?
With enough notice, we could cover most of the areas in East and West Midlands, Manchester and surrounding areas.
Realistically our strength lines in the East Midlands – West Midlands and Manchester. Please take a look at our map.
What does a Security Guard cost?
Our rates are constructed taking into consideration your requirements, we conduct a site survey and a risk assessment, the results are put into a report that details how to minimise risk and improve security and safety. Quoting before those fundamental things have been carried out would be just guesswork.
How are your Security Guards monitored?
The site has RFID tags installed around the perimeter and in key areas, and as the Security Guard conducts his patrol he swipes these tags and the details of time and who swiped the tag are immediately uploaded to the control room. This information is available to you, the customer, in real-time.
Also, hourly check calls are made; this is to ensure lone worker safety if only one Security Guard on-site, also these are made to rural locations even if there are two or more guards.
From the management side, both random and regular site visits are made to ensure Health and Safety is complied with and that the quality of work is maintained.
What type and level of insurance do you hold?
ASG security holds Fully Comprehensive insurance for £5m Public Liability and £10m Employer’s Liability. Details are available upon request.
If you as a customer required enhanced cover, this can be arranged.
Do I or my company need to provide anything?
In an ideal world, the company contracting the Security Guard would provide the welfare utility. This is a place or a unit (depending on site) where the guards have shelter and access to water, electricity and sanitation.
If this could not be provided by the company, the ASG would make the provision and that would be reflected in the quote.
What organisations have you worked for?
ASG has provided Security Guards to construction companies, retail stores, community centres and local charities in Nottinghamshire and across the midlands.
We have worked with SME’s to large Blue Chip organisations across the UK. We have provided a consistently high standard for all.
Very much so, and is as key to being looked upon as a reliable and trustworthy contractor. We are registered through ICO and our number is Z1215851.